Privacy Policy

About This Policy

Ctrlflow.tech ("Ctrlflow," "we," "us," or "our") operates the website ctrlflowtech.ai. This Privacy Policy explains how we collect, use, and protect information about you when you use our website or services.

Information We Collect

We collect the following information when you contact us or use our services:

• Name, email address, and phone number — submitted through contact and booking forms
• Business name and website — to understand your project needs
• Service preferences and goals — from our discovery questionnaire
• Usage data — pages visited, time on site, referring URL (collected anonymously via analytics)
• Cookies — session cookies for site functionality, analytics cookies for traffic measurement

We do not collect payment card information directly. All payments are processed by Stripe, Inc.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and fulfill your service requests
• Send project updates, invoices, and relevant communications
• Improve our website and services based on usage patterns
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

Third-Party Services

We use the following third-party services that may process your data:

• Calendly (calendly.com) — scheduling discovery calls; collects email, name, and scheduling preferences
• Formspree (formspree.io) — form submissions; collects email, name, and free-text inputs
• Lemon Squeezy (lemonsqueezy.com) — payment processing for digital product purchases; collects payment info, email, and billing address
• Stripe (stripe.com) — payment processing for service invoices; collects payment info
• Google Analytics — anonymous website traffic analysis
• Vercel (vercel.com) — website hosting and deployment

We do not sell, share, or rent personal data. Form data is used only to respond to inquiries and deliver requested products/services.

Each of these services has their own privacy policy. We encourage you to review them.

Cookies

We use cookies to:

• Keep you logged in during a session
• Measure website traffic (via Google Analytics, anonymized)

You can disable cookies in your browser settings. Some site features may not function correctly if cookies are disabled.

Data Retention

We retain your contact information as long as needed to provide services and maintain business records. If you request deletion, we will remove your data from our systems within 30 days, except where retention is required by law.

Your Rights

You have the right to:

• Access — request a copy of the personal data we hold about you
• Correction — request that we correct inaccurate data
• Deletion — request that we delete your personal data
• Opt-out — unsubscribe from any marketing communications at any time

To exercise any of these rights, email us at ctrlflow.ai@gmail.com.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it promptly.

Changes to This Policy

We may update this policy periodically. When we do, we'll update the "Last updated" date at the top of this page. Continued use of our site after changes constitutes acceptance of the updated policy.

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