Terms of Service

About These Terms

By using ctrlflowtech.ai or purchasing our products or services, you agree to these Terms of Service. Please read them carefully.

Services

Ctrlflow.tech provides:

• AI-powered web development — custom website and web application design and development
• Workflow automation — business process automation using tools like Make, Zapier, and n8n
• Website templates — digital template files available for purchase and download

Digital Product Purchases

Our website templates are delivered as downloadable ZIP files containing HTML, CSS, JavaScript, and documentation files.

All digital product sales are final. Because templates are delivered as digital files that cannot be "returned," we do not offer refunds on template purchases unless there is a technical defect that prevents the template from loading in a modern browser.

If you experience a technical issue, email us at ctrlflow.ai@gmail.com and we will resolve it promptly.

Custom Project Refund Policy

For custom web development and automation projects:

• Deposits are non-refundable once work has begun
• Satisfaction guarantee: If you are not satisfied after the first round of revisions, we will issue a 50% refund of the project fee, provided we receive written notice within 7 days of delivery
• This guarantee does not apply if the client has substantially changed requirements after work began

Intellectual Property

Website templates: You receive a single-use license to use, modify, and deploy the template for one website or client project. You may not resell, redistribute, or sublicense the template itself. Ctrlflow.tech retains ownership of the base template code and may sell the same template to others.

Custom projects: Upon final payment, you own the design and content of your custom project. Ctrlflow retains the right to display the work in our portfolio (with your permission) and to reuse non-client-specific code components.

Client Responsibilities

You agree to:

• Provide accurate information, content, and timely feedback
• Respond to communications within 3 business days to keep projects on schedule
• Obtain proper licensing for any third-party content (images, fonts, etc.) you provide
• Not use our services for illegal purposes or content that violates third-party rights

Limitation of Liability

Ctrlflow.tech's total liability to you for any claim arising from these terms or our services is limited to the amount you paid for the specific product or service giving rise to the claim. We are not liable for indirect, incidental, or consequential damages.

Network Builders Program

Individuals who refer or resell Ctrlflow services under our network affiliate program agree to:

• An 80/20 revenue split: 80% to Ctrlflow, 20% to the network builder
• Monthly settlement of earned commissions
• Honest representation of Ctrlflow's services and capabilities
• These terms are subject to a separate written agreement

Termination

Either party may terminate a custom project engagement with written notice. If Ctrlflow terminates, you will receive a prorated refund for work not yet started. If you terminate, you are responsible for payment of work completed to date.

Governing Law

These Terms are governed by the laws of the State of Florida. Any disputes shall be resolved in the courts of Miami-Dade County, Florida.

Changes to These Terms

We may update these terms at any time. Continued use of our services after changes constitutes acceptance of the updated terms.

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